Questions & Answers

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At Athletic Sports Massage Canberra, my duty of care is my highest priority. For any existing injury, I require a copy of your GP’s report or scan results (MRI/Ultrasound) before your session.

Many clinics skip this step, but I believe it is essential. In my experience, I have referred clients back to their GPs only to discover significant muscle tears that a standard massage would have severely aggravated. I review your reports before you arrive to ensure that the treatment I provide is safe, effective, and specifically tailored to your actual condition—not just your symptoms."

Specialised Women’s Health & Wellness

With over 10 years of experience, I specialise in complex clinical care tailored specifically to women’s health. My practice is dedicated to improving quality of life through a combination of lymphatic health, pelvic recovery, and breast health.

I incorporate specialised breast health treatments to improve circulation, reduce inflammation, and support the body’s natural detoxification and recovery systems. By integrating this with Myofascial Trigger Point Therapy and pelvic floor pain management, I provide an informed, clinical approach to chronic pain and mobility.

My goal is to provide a safe, respectful environment for these vital health concerns. I recognise that choosing a therapist for specialised care is a personal decision; if you feel more comfortable with a female practitioner for these services, I completely respect that choice and encourage you to find a provider who best aligns with your comfort level.

A Note on My Specialisation: Ray specialises in women’s health by choice, expertise, and commitment. He has a deep professional passion for this field. If you are the kind of person who questions this focus or assumes it is driven by personal motives rather than professional dedication, this practice may not be the right space for you. We respectfully encourage you to look elsewhere for support.

Q: Do you have a Working With Vulnerable People Registration?

A: Yes, Ray does have a Working With Vulnerable People Registration.

Positive Outcome. 2025 Expiry date: 15/04/2030

Q: Do I have to wear underwear or cover myself with a towel, as I do not like the feeling of material or underwear covering my body when I get a massage?

A: "You are welcome to undress to your level of comfort, including going without a towel or underwear if you prefer. Because tight glutes are a common contributor to back pain, having direct access to those muscles allows for a more effective release. If you do choose to wear underwear but want glute work included, a G-string is the best option."   

Q: What body and mind conditions have you worked with?

A: Different body and mind conditions Ray has dealt with different body and mind conditions.

Q: Can I book online or by text? 

A: No online bookings,  all appointments, please text 0435-626-343 with your name. 

A: Can I claim my private health insurance rebate?

Q: "I have chosen not to participate in health fund provider schemes to keep my rates as affordable as possible for everyone. Maintaining health fund accreditation involves significant membership fees and administrative overhead. By bypassing those costs, I can pass the savings directly to you. Many of my clients find that my flat rates are actually more cost-effective than paying higher premiums for 'extras' cover with small rebates." 

Q: Do you have only athletes come to you?

A: "Don’t let the name fool you—sports massage isn't just for the pros. It is highly effective for anyone dealing with chronic pain or stubborn muscle tightness. Whether you're an athlete or someone who spends all day at a desk, this treatment is designed to restore your body’s mobility and release deep-seated tension." 

Q: Is there car parking off the street available? 

A: Yes, there is plenty of free parking available on my driveway.

Q: Can I walk in at any time to get a massage?

A: "Your privacy and health are my top priorities. I manage my schedule so that clients never cross paths, providing you with a discreet, Flu and COVID-safe experience. Because I pre-screen all clients and work one-on-one, I am unable to accept walk-in appointments. Please reach out to book a time so I can give you my full, undivided attention!" 

Q: What is your youngest client?

A: "My youngest client is 10 years old. I take a family-focused approach to care and frequently work with teenagers who benefit from sports massage. To ensure a safe and comfortable environment, all minors are accompanied by a parent or guardian. It’s a pleasure to treat many families, including mothers, fathers, and their children." 

Q: What was the oldest client you have massaged?  

A: 97 years.

Q: What professionals come to you for your services?

A: "My practice is trusted by a broad spectrum of professionals, from frontline medical staff and Allied Health specialists to members of the Defence Force. I frequently treat Doctors, Physiotherapists, and Nurses who recognise the clinical benefits of my approach. Additionally, I work with high-performance individuals like CEOs, professional athletes, and fitness instructors, as well as dedicated educators and community workers. Because these professionals understand the body, they choose my treatments for reliable results." 

Q: I have a colostomy bag. Can I still come for a massage?

A: "Definitely! Having a colostomy bag is no barrier to receiving a great massage. I’ve supported many clients in similar situations. For the best experience, I suggest emptying the bag just before your session. We will work together to ensure your positioning is comfortable and your privacy is respected at all times." 

Q: Can my child come to you alone if they are 17 for a massage?

A: "Absolutely. I see many young teenagers who find massage incredibly helpful for managing the physical and mental demands of their final years of school and competitive sports. I’m very comfortable providing a safe, professional space for them to de-compress and manage any chronic pain they may be experiencing." 

Q: If I am under 16, can I have a massage without my parents' consent? 

A: "No, parental consent is mandatory for all minors. If you are under 15, a parent or guardian must be present in the room with you. 

Q: If I have my period, can I still come for a massage?

A: "Please don't feel you have to cancel! I specialise in women’s wellness, so I completely understand that periods are just a normal part of life. I know that pain often intensifies during this time, and I hate to see my clients suffer needlessly. As long as you aren't feeling too unwell and have showered before your session, you are more than welcome. Many of my clients find that a session during their period provides much-needed relief." 

Q: Do you do holistic therapeutic full-breast massages for the best breast circulation? 

A: "Yes, I offer holistic breast massage to promote optimal circulation and tissue health. This specialised treatment is beneficial for pain management, skin health, and supporting the body’s natural lymphatic drainage. It is a safe and supportive option for anyone, including those with breast implants or those navigating post-operative recovery from a mastectomy." 

Q: Can I breastfeed my baby, and will I lose massage time? 

A: "100% Yes. At Athletic Sports Massage Canberra, I take a truly holistic approach to women’s health and wellness, which includes supporting the vital bond between mother and child. Breastfeeding is a natural and essential part of life, and you are always welcome to feed your baby during your time here.  Your Session Time is Protected. I understand that babies don't always follow a schedule! If you let me know in advance that you are bringing your little one, I will personally manage my calendar to allow extra time after your session. This ensures that even if you need to stop to breastfeed, you will still receive your full one-hour treatment without feeling rushed. I strive to create a stress-free, supportive environment where both you and your baby feel completely at home."

Q: Can I bring my children to my massage?

A: "I would love to accommodate you! You are more than welcome to bring your baby if they are not yet crawling or walking. However, because my clinic isn't 'child-proofed'—with oils and equipment within reach—I can't safely have active children in the space. If your child is older and happy to sit still in the room while you get your massage, that is perfectly fine. My main goal is to keep them safe and ensure you get the peaceful, uninterrupted treatment you deserve!" 

Q: Are you trained in providing services to aged care & disability clients?

A: "Absolutely. I have a long-standing commitment to the Canberra aged care and disability community. With more than 10 years of experience, I’ve worked directly within nursing homes and private residences to provide remedial massage and rehabilitation exercises.

Beyond therapy, I’ve also taught manual handling to support staff and conducted safety assessments to ensure the highest standards of care. Whether your loved one is at home or in a facility, my goal is to provide professional, safe, and effective treatments that improve their quality of life and mobility."

Q: Are you trained in providing services to aged care & disability clients? 

A: "Absolutely. I have a long-standing commitment to the Canberra aged care and disability community. With more than 10 years of experience, I’ve worked directly within nursing homes and private residences to provide remedial massage and rehabilitation exercises.

Beyond therapy, I’ve also taught manual handling to support staff and conducted safety assessments to ensure the highest standards of care. Whether your loved one is at home or in a facility, my goal is to provide professional, safe, and effective treatments that improve their quality of life and mobility."

Q: Do you treat women and men who have had a full or partial spine operation?

A: "Yes, I provide specialised care for clients with full or partial spinal surgeries. To ensure your safety and provide the most effective treatment, I require a copy of your surgeon’s or MRI report at least 48 hours before your booking. This allows me to review the specifics of your procedure and fulfil my professional duty of care. Please note: No report, no massage." 

Q: Are you a certified Remedial massage therapist with a Diploma of Remedial Massage under Australian guidelines?

A: "Yes, absolutely. I hold a Diploma of Remedial Massage (HLT52015), which is the nationally recognised standard in Australia. My qualification was earned through a Registered Training Organisation (RTO), accredited by the Australian Skills Quality Authority (ASQA). This ensures my training meets the highest quality standards for healthcare professionals. While I meet all the educational requirements for health fund registration, I choose to remain independent to keep my rates affordable for my clients." 

Q: What is the meaning of a registered massage therapist in Australia?

A: "In Australia, the term 'Registered Massage Therapist' typically means the therapist has registered their qualifications with private health funds so clients can claim rebates. It is a business designation, not necessarily a reflection of skill level. Both registered and non-registered therapists hold the same Diploma of Remedial Massage from a Registered Training Organisation (RTO). The best way to judge a therapist's quality is to look at their professional experience and client reviews." 

Q: Do you train in non-government accredited schools? 

A: Why I studied in Japan, China, Hong Kong, and Thailand: To give my clients the best results, I went to the source. My overseas training allows me to look at the body through many different lenses:

• From Thailand, I brought back the 'lazy yoga' stretching that opens up tight hips and backs.
• From Japan and Hong Kong, I integrated precision work for Myofascial Trigger Points and pelvic floor health.
• From China, I learned the secrets of deep tissue circulation and recovery.

This isn't just a massage; it’s a collection of the world’s best techniques, tailored to your specific needs here in Canberra." 

Q: Where could I go to learn about massage that has hands-on training, to see if I like it or not?

A:  "If you're looking for high-quality, hands-on training to see if massage is the right fit for you, I highly recommend Discover Massage Australia. I have completed many of their courses myself and can vouch for their training. You should contact the director, Cameron Aubrey. If you reach out to him, please let him know Ray Flaherty referred you!"  Massage Courses & Training | Discover Massage Australia. 

Q: If I have a skin disease, can I still come for a massage?

A: "For the safety of all clients, I cannot provide treatment if you have a contagious or inflamed skin condition. Infection control is a cornerstone of my practice. Standard massage oils and the friction of the treatment can further irritate your skin or potentially spread an infection. Additionally, to protect my ability to treat other clients, I must ensure my own hands remain clear and healthy. If you have a specific condition, please consult your GP for a clearance certificate once the area has fully healed." 

Q: Are you a non-smoker, and do you have a smoke-free studio and grounds? 

A: "Yes, I am a 100% non-smoker, and Athletic Sports Massage Canberra is a strictly smoke-free environment. To support a holistic and healthy lifestyle, I maintain a smoke-free studio and grounds. This ensures the air quality remains fresh and clean, providing a safe and comfortable space for all clients—particularly those with allergies, asthma, or chemical sensitivities." 

Q: Can I have a smoke before I come for a massage

A: "I respectfully ask that you refrain from smoking before your visit. My studio is a clinical, health-focused space, and tobacco smoke clings to clothing and hair, which can be very distracting or even a health trigger for other clients with asthma or allergies. To ensure my clinic remains a professional and rejuvenating space for everyone, I maintain a strict no-smoking policy for the duration of your visit." 

Q: What massage oil do you use?

A: Melrose H2Oil Water Dispersible Massage oil.

H2Oil contains:

Sunflower Oil
Rice Bran Oil
Coconut Glycerides - from Coconut oil
Polysorbate 85 and Vitamin E.
(Does not contain nut oils)  

Q: Are there any medical conditions that would make massage inadvisable?
A: "Your safety is my priority. Because massage affects your circulatory and lymphatic systems, certain medical conditions require caution or medical clearance.

Pre-Treatment Assessment: Before your first session, you must complete a comprehensive Health and Consent Assessment. You must disclose all current health conditions and medications. This allows me to tailor the treatment safely to your needs.

Medical Clearance Required: If you are currently under a doctor’s care for any of the following, I require a written medical recommendation before your session:

• Cancer treatment or recovery.
• History of stroke or heart attack.
• Chronic low blood pressure or blood-related infections.

Infection Control & Skin Safety: To maintain strict hygiene standards and ensure your comfort, I cannot provide treatment if you have:

• Open cuts, wounds, or active skin infections.
• Severe or inflamed back acne (especially if bleeding or compromised), as the friction of massage and oils poses a high risk for infection and further irritation.

I reserve the right to decline treatment if I believe it may compromise your health or my clinical safety standards."